Shipping policy

All of our products are made fresh by hand and shipped within 1-3 business days after the order is made.   

No shipments are made on Saturday, Sunday or national/local holidays.

We ship all orders via UPS or USPS per customer’s request at checkout.  

We are not responsible for packages that do not arrive within the shipper’s estimated time frame.

Orders being shipped to a PO Box arrive via the United States Postal Service (USPS).   

Jeneva Candy is not responsible for:

-undeliverable packages

-lost or stolen packages

-packages damaged after delivery

-incorrect shipping information provided by the customer